A recent survey by VOC Automotive highlights a notable trend among two-wheeler owners: 54% prefer home bike servicing, while 46% still favor traditional service centers. This trend underscores the shifting priorities of consumers who increasingly value convenience, affordability, and transparency in bike servicing. With over 20,000 downloads of the VOC Automotive app, the company leads this transformation by offering tailored services that meet the demands of today’s bike owners.
Around 20% of users report discovering VOC Automotive through the app, which streamlines the booking of maintenance and repairs. Besides enhancing convenience, the app offers transparent billing and reliable, high-quality service, allowing two-wheeler owners to access affordable care without the complex pricing often found at service centers.
Lokesh S, Director of VOC Automotive, explains, “Our mission is to reshape how two-wheeler owners approach bike servicing. By offering at-home service options, we meet the growing demand for convenience and efficiency. Our app empowers users with choices suited to their busy lives while ensuring top-notch service quality.”
Venkatesh BM, CEO of VOC Automotive, adds, “The survey results confirm trends we’ve observed in the market. Customers want transparency and quality in their service experiences. Our commitment to a seamless, cost-effective solution reflects our dedication to meeting these changing demands. By prioritizing customer needs, we aim to build trust and satisfaction in the bike servicing industry.”
VOC Automotive’s survey points to a significant shift toward at-home bike servicing. By leveraging technology and focusing on customer satisfaction, VOC Automotive sets new benchmarks in the two-wheeler service industry, prioritizing quality, transparency, and convenience for all bike owners.
